We do not present any guarantees for the accuracy and reliability of this information. All information on Hercules is only published for general information purposes. Past performance of Forex & CFDs is not a reliable indicator of future results. Before deciding to trade, you need to ensure that you understand the risks involved taking into account your investment objectives and level of experience. You should not risk more than you are prepared to lose.
As a result, Forex & CFDs may not be suitable for all investors because you may lose all your invested capital. Trading Forex & CFDs carries a high level of risk since leverage can work both to your advantage and disadvantage. It is possible that your trading account is also connected with other trading servers at the same time.įoreign Exchange and Contracts for Difference ("CFDs") are complex financial products that are traded on margin. Your broker could have updated the server names or there was a system glitch in the trading server. Sometimes you can login to your trading account by selecting different server names than the previously allocated one. You can also add new ones if you know more servers. To check them, please go to “file”→”Open an Account” and you can see all available trading servers. You can find out which server is connected and which one is not(and also the latency in ms), by checking the list of trading servers. If your server is offline, you cannot connect to it. Server isn’t connectedįor some reason, your server may not be connected. Please make sure that you are not copying extra space into the fields. You may also want to try copying and pasting them to the field directly if you haven’t.Įven if you are copying the login credentials, you may have added extra space in the field by mistake.įor logging into MT5 trading accounts, there is never a space included in the login credentials.
Make sure that you are typing right including capital and small letters. Case Sensitiveįields in the Login window is case sensitive. Sometimes you can login to your MT5 account only through the specified trading platform provided from the broker. If you have MT5 of different Forex brokers or the original MT5 from MetaQuotes website, you are recommended to install the one provided from your broker. More than 90% of their problems should be solved by checking the following points. Many traders have this “Login Problem” when they start investing in Forex & CFDs.
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